Refund and cancellation policy
Credits are bought online and added straight away, so payments are final. There is no subscription to cancel. Duplicate or failed charges are refunded.
Credits
Credits are added to your account as soon as payment succeeds, and they never expire. Once bought, credits cannot be refunded, moved to another account or exchanged for money. A recipe read that fails does not use a credit. There is nothing to ship; see our Shipping and delivery policy.
No subscription
Nothing renews by itself. You pay only when you buy a credit pack, so there is nothing to cancel.
Duplicate, failed or mistaken charges
If you are charged twice, or money is taken and the credits were not added to your account, we will refund the amount to the original payment method within 7 working days of confirming the problem. Your bank may take a few more days to show it.
Other requests
Payments are final. You can still ask us for a refund in other cases. We look at each request on its own, and whether to refund is decided at our discretion.
How to ask
Write to team@mydailyplate.in from the email on your account. Give the date and amount of the payment and the payment reference if you have it.
Prices and tax
All prices include GST. Your payment receipt shows the GST included.