Shipping and delivery policy
My Daily Plate is a digital service. Nothing is shipped. Credits are added to your account as soon as your payment succeeds.
What we deliver
You buy recipe-reading credits for your My Daily Plate account. They are delivered inside the app, to the account you were signed in with when you paid. We do not sell or ship physical goods, so there is no shipping address, shipping charge or courier.
When you get them
Credits are added straight after payment succeeds, usually within a minute. If you close the payment window before it finishes, they are still added once your bank confirms the payment. You can see your balance in your Profile, and your tax invoice under Purchases.
If your credits do not appear
Wait a few minutes and refresh the app. If money was taken and the credits are still missing after 30 minutes, write to team@mydailyplate.in from the email on your account with the date, amount and payment reference. We will add them or refund you, as set out in our Refund and cancellation policy.
Delivery charges
There are no delivery charges. The price you see includes GST, and nothing else is added at checkout.